Best Buy

Dec 2023

2 overall reasons. 1. The sales associate secured the sale of my new iphone I believe knowing full well that the data transfer from my old phone to the new purchase would take (cant recall if 1 or 2 hrs) but withheld this info from me in order to close the sale. Note the old phone needed to be left with the store as part of the deal. 2. Despite this experience I chose to buy 1 year of Geek squad support. Virtually all of my online sessions have been > 1 hr in length and often unrequested and problematic changes were made to my computer due to the tech pointing and clicking before I could stop them. Other time consuming actions were discovered to be incorrect by subsequent...read full review

Nov 2023

Really impressed with Best Buy Milton! Julian, the store lead, was super helpful. Huge thanks to Manpreet and Devang for their assistance. Great service, guys!.Friendly heads-up: a couple of cozy chairs for tired shoppers wouldn't hurt. Keep up the great work!"

Nov 2023

Just bought a 50’’ TV but waited around for a while waiting for someone to acknowledge that I was in the store, it wasn’t even busy. The blue shirt staff at the front desk (straight from the door) was busy talking to each other or just standing around at the computer screen, finally had Youssef from Greek Squad come to help me, he obviously approached me because I must be looking very frustrated going around trying to get someone to ask me if I need help. Youssef was kind, immediately knew the type of TV I was looking for and told me to wait at customer service (on the right side from entrance) and he’ll bring it over. Thank you Youssef.Someone seriously needs...read full review