About Premier One
Reviews for Premier One
Write a reviewHours
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: 9AM - 6PM
Sunday: Closed
Premier One is a business that provides HVAC services with a strong focus on customer care and professionalism. Customers have praised the company for its friendly and helpful staff, especially noting a representative named Sid who explained processes clearly, was patient, and demonstrated genuine care for clients. The employees are described as professional, clean, and attentive to detail, ensuring the work area was well protected during service. They are also seen as a dedicated team, with many workers involved in projects, and the supervisor offering helpful options to resolve issues effectively. The company handles various HVAC needs, including system maintenance, repair, and replacement of units such as fan coil units. Customers appreciate the quick and effective service, minimal disruption, and the careful approach to working in living spaces, even for those with health concerns like asthma. The owner’s involvement, including visits and follow-up calls, shows a high level of commitment to customer satisfaction. Overall, Premier One is highly recommended for reliable, caring, and professional HVAC services, with staff that seem genuinely happy to work there and eager to ensure clients' needs are met promptly and effectively.
Just spoke to a lovely lady named Sid who was extremely pleasant, took time to explain the process and just was a wonderful representative of the company. She seemed to personally care about the business and clients and was super helpful, competent and patient. Sid, I appreciate you and your wonderful customer service!Service: A/C system maintenance
Just spoke to a lovely lady named Sid who was extremely pleasant, took time to explain the process and just was a wonderful representative of the company. She seemed to personally care about the business and clients and was super helpful, competent and patient. Sid, I appreciate you and your wonderful customer service!Service: A/C system maintenance
Extremely professional and clean workers! I was so impressed with the level of care the workers took to ensure the area they used were covered and protected. They had four men and I was shocked. As I haven’t seen that many workers ever. It was nice to see how much care they took. I replaced my entire fan coil unit / retro fit I believe. The supervisor was outstanding he helped come up with some options as to a issue we were having due to the way my unit was built , and the low pressure with the air in master suite and so far so good! They smell was not overwhelming to be honest I was here the entire time and I have extremely bad asthma and I was fine. The unit is actually...read full review