About Icon Optical
Icon Optical is a business known for its friendly and professional service. Customers, both new and returning, have praised the staff for their help in selecting the right glasses and providing guidance on lens options. The store is recognized for its quality products, with specific mentions of Tom Ford frames and ZEISS BlueGuard Lenses. It is also noted for its efficient turnaround time and reasonable prices. The business has been commended for its handling of insurance coverage and the pristine condition of received glasses. Overall, Icon Optical is a recommended choice for those in need of good quality glasses.
My family and I have been coming to Icon Optical for years to purchase our glasses and every single time we receive fantastic service. Frankie is usually the one that helps us and he is unbelievably patient, especially with my 2 little ones. He remembers our names and it always feels like specialized service. The turnaround is usually very quick and the prices are competitive. We’ve brought our glasses for minor adjustments a few times after purchase and they have always done so with a smile. I wouldn’t hesitate to recommend Icon!
I had an amazing experience at Icon Optical! From the moment I walked in, the staff was friendly, welcoming, and efficient. Frankie was so patient with me as I could not make decision after trying many pair of glasses. Frankie finally found a great pair of glasses at a competitive price and they were ready in record time. What truly impressed me was the after-sales service; when I returned for a minor adjustment, they fixed my frames with a smile, no questions asked, and even polished my old pair for free. This genuine care for the customer experience is why I'll keep come back to Optical periodically in the past 10 years. I highly recommend Icon Optical to everyone.
“I’m really impressed with this optical shop. The service was professional and the staff were very patient in helping me choose the right frames. They have many trendy and high-quality styles, and the prices are very reasonable. The boss was especially warm and thoughtful — she made the whole experience so comfortable. I’m very happy with my new glasses and will definitely come back again!