About I.D Optical & Optometry
I.D Optical & Optometry offers an excellent experience for customers seeking eye care and eyewear. The staff, particularly Duncan, is known for being extremely helpful, professional, and detail-oriented. They provide a wide variety of brands and styles, including options catering to Asian clientele, which is appreciated by many customers. The prices are reasonable, making it an affordable choice for quality services. Customers have praised the patience and attentiveness of the staff, especially when it comes to adjusting frames to ensure the perfect fit. While some visitors noted the lack of complimentary accessories with their purchases, the overall customer service and care provided at I.D Optical & Optometry have left a positive impression, encouraging repeat visits.
First and foremost, the service here is excellent. I came here multiple times to look at the frame selection and every time I came, whoever was helping me was patient and worked with me to recommend suitable frames. The frame and lenses selection is extensive, with many high-quality brands in a variety of budgets.
My whole experience end-to-end was amazing and I highly recommend ID Optical for anyone looking for a good pair of glasses. I'm very happy with the glasses I received and am thankful for the team at ID Optical for their help.
Duncan & Team at ID Optical are an absolute pleasure to work with. Duncan is so helpful with choosing frames and recommending the right lens/tint options. He helped with me a beautiful Akoni pair recently and suggested the most perfect lens to go with it. Thank you Duncan and team. I would recommend them to anyone looking for a perfect paid of glasses.
Excellent service from Duncan who
Is highly knowledgeable and informed about latest advances in prescription glasses to meet my needs. His recommendations allowed me to make informed decisions while also, offering transparency and honesty in cost-effective service delivery and his products. Highly recommend this optical store as you won’t be disappointed with the service. My new go-to optician!