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Home Instead

4.9 60 reviews
Overall rating
4.9
out of 5
60 reviews
5 star 93%
4 star 4%
3 star 0%
2 star 0%
1 star 3%

About Home Instead

Home Instead, a reputable provider of senior home care services in London, ON, has consistently demonstrated its commitment to excellence. With a team of professional and compassionate caregivers, they offer a range of services, including respite care, Alzheimer's and dementia support, and companionship. The business has a proven track record of improving the quality of life for seniors and their families, providing peace of mind and a sense of security. Their caregivers are well-organized, attentive, and dedicated to providing exceptional service. Home Instead has received numerous accolades, including multiple Best of London and BBB Business Integrity Awards, a testament to their dedication to providing high-quality care. Clients have praised the excellent service and care provided by caregivers like Edna, who prepared meals, cleaned, offered companionship, and even walked the dog. The Home Instead team is described as incredibly professional and reliable, with clients able to trust them with the health and well-being of their loved ones.

Jul 2026
5.0
We contacted Home Instead 5+ years ago for our mom who was began to struggle with household chores resulting from a diagnosis of Parkinson's. Mom was paired with Lori, who was amazing. In addition to helping with groceries and light cleaning, Lori became Mom's shopping buddy. We were so happy to see mom getting out of the house, doing something she loved with someone who became a friend. As mom's health declined, Lori and Home Instead were super flexible and adjusted with mom's new and additional needs, which included going to spend time with her in hospital and finally, at her nursing home. While this can be a tricky stage of life to navigate, Home Instead staff… read full review
Apr 2026
5.0
Very happy with the service and support. And thank you to Judy for being so attentive and caring!
Apr 2026
5.0
We hired Home Instead to take care of my 90 year older mother-in-law. She needed some assistance with cooking, bathing and basic wellness checks. They paired her with caregiver Lou Ann who has helped tremendously with her care. My mother-in-law greatly enjoys her company and always talks about the wonderful homecooked and healthy meals Lou Ann prepares.
Home Instead has allowed her to stay in her apartment while giving us the peace of mind that she is regularly cared for. Lou Ann keeps a journal at her apartment about all visits and readily points out any areas of concerns. We couldn’t be happier with the service and would recommend to anyone looking for in home care.
Photos of Home Instead, 1200 Highbury Avenue North,  London
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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Location

1200 Highbury Avenue North, London, ON N5Y 1A7

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Home Instead · 1200 Highbury Avenue North, London, ON N5Y 1A7

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