Reviews for G&A Lock and Security

Apr 2023

My positive review goes to the very friendly staff I dealt with in person. They were very helpful and friendly. I will however give a 1 star review to 'Lori' who must work in the office? She was pretty curt and dismissive when talking to her on the phone. She also does not seem to know what services her employer offers as I was told they do not cut keys any longer. This is a high security key with GA being the only one that is able to copy it. I was told to go across town to have it copied. I followed her instruction and was told nobody could cut the key other than GA, as stamped on the key. I drove back across town to GA and was greeted with friendly staff who confirmed...read full review
Dec 2022

Great service and so professional. My key broke in the door and they were able to not only remove the broken piece but create a new key from the two broken pieces. Called after hours on a Sunday night and they're response was almost immediate. I have nothing but kind things to say and much gratitude.
Apr 2022

I brought in a camper door lock from 1973 that had stopped locking. I’ve had a hard time trying to find a locksmith who knew how to fix these locks but G&A were able to do it and very quickly!! Customer service was amazing. I don’t think I’ll ever go to anyone else. Would recommend to anyone!

From G&A Lock and Security

As a Service Division of Knell’s, G&A Lock & Security is a leading locksmith and security integrator specializing in mechanical and electronic security solutions. With over 45 year of experience serving customers throughout Waterloo region and Wellington County. We have the skill sets and manpower required to complete all types of projects,quickly and efficiently. We provide leading brands such as high security Medeco, Mul-T-Lock and electronics solution brands such as Genetec, Axis, Record, DSC and Salto.