Canada Computers & Electronics

Canada Computers & Electronics, founded in 1991, is a retailer of personal computers, IT components, and consumer electronics. The sales staff are known to provide helpful and honest assistance without pushing for additional sales. Customers have reported positive experiences with the repair service, including one instance where a repairman diagnosed a laptop's power issue, saving the customer from potentially having to purchase a new laptop at no cost. The selection of goods is considered good, and the downtown, Kanata/Kingston, and Orleans locations are noted as the best. The service department has received praise for their knowledge and perseverance in solving technical issues, with one customer highlighting the exceptional service received from an employee named Jacob. Overall, customers recommend Canada Computers & Electronics for their service and product offerings. The Kanata centrum store is a very nice computer store, bringing all of the computer parts customers might need, such as cases, MoBo, CPU, and GPU. They also do very quick and inexpensive computer repair. Customers often come here for smaller device purchases and to get answers for any electronics issues. Employees like Jack and Kelton are always happy to help and provide great assistance. Customers have also praised staff at the Orleans and Roydon locations for their helpfulness, although they noted that those stores did not answer phone calls. The store is well known for good service and a wide selection of products. Recent reviews show that customers appreciate the helpful staff, with Donovan providing quick and pleasant assistance on a recent issue. Nick was praised for helping to pick out parts for building a PC, and the store was noted for being well stocked. Customers also mention that staff, including cashiers and techs, are friendly and helpful. However, some mention a multi-day wait to get a computer checked, and frustration about staff walking around on the sales floor instead of assisting with repairs. Despite this, the overall reputation remains positive, especially for customer service and product variety.