Best Buy

Aug 2023

I just returned from back-to-school shopping for my youngest daughter, who is leaving the nest for the first time and embarking on her university chapter.I want to give a HUGE shoutout to Dervan, James and an extra shoutout to John.Dervan was super helpful during my initial visit a couple weeks ago when I was scoping out products. He was super fun, easy going and very knowledgeable!Last week, I returned to buy a new iPhone and was treated to amazing service from James, who was also very helpful, kind and super patient as he walked us through all our different options.And finally Dave… no words can describe how incredibly helpful, tremendously kind, and absolutely amazing...read full review

Aug 2023

Personal Commendation for Outstanding Customer Service by Jose at Kanata BestBuy Mobile DepartmentI am writing to express my sincere gratitude and commendation for the remarkable customer service I received from Jose at the Kanata BestBuy Mobile Department. As an individual who values efficient and effective solutions, I was truly impressed by the dedication and exceptional assistance I experienced in resolving a challenging issue with a defective pro max iPhone 14 lens protector.My encounter with Jose was prompted by the need to address a defective lens protector for my pro max iPhone 14. As someone who relies heavily on my mobile device for both personal and professional...read full review

Jun 2023

Great collection of all kind of electronics. We went for the return of an item. Though we didn’t get the solution but the person from customer service explained the whole process very well. I must say staff is very kind and supportive.