IT Services & Computer Repair In Hamilton

“I recently needed to set up a desktop, its been many years out of the computer game. Best buy had quoted me for over 1000$ for a decent office setup. I called Chris to see what he could get me and he was able to set me up with an older but better quality computer, monitor, mouse and keyboard for 500$. Ive been running for about a week now and the setup is really nice. Thanks Chris.“

“Fast communicator, easy and seamless transaction. Great guy, knows his stuff. Definitely reccomend“

“Manny was lovely to deal with for my laptop repair and battery issue. He explained everything clearly, was upfront about cost, and provided some best practice advice for caring for the laptop. He worked quickly to get it back to me as soon as possible and you can tell he is knowledgeable and enthusiastic about his work.“

“Honest store! Had a charger issue that another computer store told me to get a 300$ battery change for. Tri-star diagnosed the issue for me (broken charger) and refused to charge me anything. Great service, great owner and great skills.“

“Water and Mac Book. They don't mix.

My kid is accident prone and goes to McMaster. She put her less than a year old Mac Book in her backpack with her water bottle and the water bottle opened up. This flooded her backpack and Mac Book. Great. The Mac Book didn't power up, no lights, no beeps, just dead. We rushed it to Apple but they wanted way too much and wouldn't repair it (they'd replace it with a refurbished used unit). We went to PC Repair (turns out it is across from McMaster) and Mikey the owner took a look at it and said, the motherboard is fried, he can swap it out, keep the storage, hopefully the keyboard wasn't damaged but that might need replacing, and hoped that the screen wasn't damaged because THAT would cost even more than the motherboard! He couldn't diagnose the keyboard or screen until after he could get the motherboard to work and computer to start up (reasonable). He'd call us if either or both the keyboard and screen needed fixing. We paid for the motherboard repair because he needed to order the part and I said go ahead if it needs more.

He called 3 days later and said we got lucky. The new motherboard worked, the keyboard was damaged in two keys but repairable, and the screen he had water between the screen and cover and he had to "cook" in a special heater to dry it out for a day. The labour was $45 more because of the cooking and keyboard. He gave us the dead motherboard, told us to keep it for parts in case something else later, and said he moved all the storage over.

All in all, it was a great experience, lots of communications, . Definitely would recommend. Apple doesn't want to help, they just are for wanting wayyyyy too much of your money.“

“Great customer service! My issue with my tablet was fixed quickly and efficiently. Thanks!“