About Direct Cell
Direct Cell is a phone repair shop in Stoney Creek, located in front of Eastgate Mall. With over 10 years of experience, they provide repair services for cell phones, tablets, laptops, and computers. Their services include smartphone repair, screen repair, charging port repair, battery replacement, camera repair, water damage repair, and more. Direct Cell also offers new and refurbished devices. All repairs come with a 90-day warranty, and they provide free diagnostics with a 25-minute turnaround time. Customers appreciate the shop's fast service and the friendly, knowledgeable staff. Many have praised representatives for their helpfulness and expertise. For instance, a recent customer noted that a staff member went above and beyond by charging their phone for free when they forgot their charger. Another customer highlighted a technician's ability to fix issues smoothly while ensuring they understood the problem and how to prevent it. Although there may be occasional issues with their IPTV service, customers feel that the staff is quick to resolve these problems and is committed to making things right. Overall, Direct Cell is recommended for its friendly atmosphere and excellent service.
Had an issue with a laptop power adapter. Direct Cell had the required 90W power adapter in stock. The shop was close by, very clean, bright and well-stocked. The technician was helpful, courteous and knowledgeable. He suggested that this adapter would work, but looked to see if he had a lower-powered (65W) adapter, as the 90W is more power than required.
Thank you Salina! Great service line always, phone wasn't charging, went after work but they had just closed and she did be the favour of coming to open the door and taking the time still to replace the port and battery! Thanks again, much appreciated.
The service I received was excellent and very professional. I would definitely recommend Direct Cell for any and all cell phone repairs. They fix my A13 5G phone.
Salina and Alex thank you