About Direct Cell
Reviews for Direct Cell
Write a reviewHours
Monday: 10AM - 7:30PM
Tuesday: 10AM - 7:30PM
Wednesday: 10AM - 7:30PM
Thursday: 10AM - 7:30PM
Friday: 10AM - 7:30PM
Saturday: 10AM - 7PM
Sunday: 11AM - 5PM
Tips
wheelchair accessible
Direct Cell is a phone repair shop in Stoney Creek, located in front of Eastgate Mall. With over 10 years of experience, they provide repair services for cell phones, tablets, laptops, and computers. Their services include smartphone repair, screen repair, charging port repair, battery replacement, camera repair, water damage repair, and more. Direct Cell also offers new and refurbished devices. All repairs come with a 90-day warranty, and they provide free diagnostics with a 25-minute turnaround time. Customers appreciate the shop's fast service and the friendly, knowledgeable staff. Many have praised representatives for their helpfulness and expertise. For instance, a recent customer noted that a staff member went above and beyond by charging their phone for free when they forgot their charger. Another customer highlighted a technician's ability to fix issues smoothly while ensuring they understood the problem and how to prevent it. Although there may be occasional issues with their IPTV service, customers feel that the staff is quick to resolve these problems and is committed to making things right. Overall, Direct Cell is recommended for its friendly atmosphere and excellent service.
I came into this beautiful store. I met a nice representative called.Heet wow! It was very kindly explain a lot of stuff to me about the products and he charge up my phone for free because I left my charger at home and I really appreciate it. I thank him profusely. I gave him five star thank you very much.
Very friendly people and excellent technicians. Salina is excellent and she was very knowledgeable. She fixed my issues smoothly and ensured that I understood what the issue is and how I can prevent it.
Ganga and VJ know what they are doing.
Very friendly, but occasionally the IPTV goes down. They usually get that fixed pretty quick over the phone, but unfortunately this sometimes happens when they’re closed. When they can, they will do everything possible to make it right. The last time they even offered a free trial for another service. The IPTV itself has a huge selection of mainstream and international movies and the all sports channels that I wanted. All in all a good and friendly experience.