Big Al's Pet Supercentres

Big Al's Pet Supercentres offers a fun and engaging shopping experience for pet owners. Customers can interact with animals such as African Greys, various fish, lizards, and other pets. The staff members are patient and knowledgeable about pets, making the experience enjoyable. The aquarium section is well-staffed, with employees being nice, kind, and interesting to talk to. In the event of a mistake, the staff are prompt and helpful in fixing the issue. Overall, the supercentre provides good work, a good variety, and excellent customer service. Customers appreciate the clean and well-maintained stock, and while it may be a 45-minute drive for some, it's well worth it due to its great selection and staff expertise. Recently, many customers have praised Krista, a bird groomer at the supercentre, for her amazing service. She is described as knowledgeable, experienced, calm, and kind, which helps reduce fear and stress in birds. One customer shared a story about how Krista helped their bird with a health issue that a vet misdiagnosed. With her care, the bird was treated successfully, bringing relief to the owner. Visitors often enjoy browsing the store and leave wanting to add another pet to their family. It is highly recommended for anyone shopping for a new critter or supplies for their existing pets.