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Reviews for Lock-Up Services Inc - Toronto Locksmith Service
Add your commentLock-Up Services Inc - Toronto Locksmith Service
2977 Lake Shore Blvd W, Etobicoke
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Everyone here is so incredibly helpful!! I’ve had the pleasure of working with Rhonda and Sandro and they were incredibly knowledgeable and kind! I will be back for all my lock needs!! 10/10 service and products!!
The measure of a company isn’t always the excellent service they provide at first, but how they recover from a misstep.
When I first had an interaction with LockUp, it was fantastic. The service person was personable knowledgeable and seemingly fixed my problem right away.
Less than a week after the problem was fixed, however, it reappeared. I called back to have them come “fix the fix” which would be a service call not a revenue generating call necessarily. It took a couple of days for them to come out. Which was frustrating. I expressed my frustration in this medium, and the general manager replied right away apologetically.... read full review
Really excellent service! I went this morning for some help with keys and, I believe his name was Steve (sorry, If I got the name wrong), was so wonderful and helpful that our business will be going to this company now for all of our lock/key services. Thanks so much! I work in a customer service business, so to get this level of service is greatly appreciated and now you have a customer for life!