CAN'T LEAVE A "NOT RECOMMENDED, BUT HIGHLY NOT RECOMMENDED!!!!"
Big thumbs down to Laser Clinics Canada!!
I tried to cancel an appointment that was scheduled for Feb 16th at 11:05am knowing there was a winter blizzard forcast for the weekend. I began calling at 10am on Feb 14th and tried every 5 minutes for at least 2 hrs and the phone was either busy or nobody answered. My husband tried rescheduling online but it said to call. We could not get through all day. When we called on the 15th and spoke to someone, they of course told us it was now too late to cancel or reschedule. We explained that we tried to call before the 48 hrs as indicated in your terms & conditions, and was told YOU WERE SHORT STAFFED on the 14th so the phones were not answered all day. How is that our fault? She told us my appointment would be forfeit because it was now less than 48 hours and she promply hung up!!
We did infact get a blizzard today with a travel advisory in effect. It's a whiteout. This is why I called two days ago!! There's no reason why I should be losing the cost of one appointment because the staff didn't answer the phone on the 14th. I was supposed to get a callback from a manager from that location and that also did not happen. I will not be doing further business with your company. TERRIBLE CUSTOMER SERVICE!!
About Laser Clinics Canada - Sherway Gardens Shopping Centre
Laser Clinics Canada - Sherway Gardens Shopping Centre provides a pleasant experience with its lovely front desk staff and clean facility. The clinic's staff are exceptional, offering kindness, honesty, and professionalism during treatments. They take the time to educate clients on pre- and post-treatment care, making the entire experience comfortable and recommendable. The team is professional, welcoming, and makes you feel completely at ease from start to finish. They take the time to explain everything thoroughly and ensure the treatments are both effective and comfortable. The clinic itself is spotless, modern, and uses top-of-the-line technology. The staff is incredibly knowledgeable, friendly, and truly cares about providing the best experience possible. The treatments are top-notch—state-of-the-art technology, painless procedures, and incredible results. Everything is clean, well-organized, and designed for client comfort.
Reviews
Amazing!
I have been doing my laser and skin treatment here from many months and it’s working like wonders!
Also staff is very helpful and concerned about my skin, would thank tina for her amazing service 😇
Photos
Hours
Monday 10AM - 9PM
Tuesday 10AM - 9PM
Wednesday 10AM - 9PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 10AM - 9PM
Sunday 10AM - 6PM
Location
25 The West Mall Unit 1948A, Etobicoke, ON M9C 1B8
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