Such patient and kind people! Recommend enthusiastically. And the glasses are great too! This is my 3rd set of glasses over the last 6 years with BonLook and I’ve been happy every time. Thank you.
About BonLook - Toronto, West Mall
BonLook - Toronto, West Mall is a highly recommended opticians offering a wide selection of stylish and reasonably priced eyewear, including prescription glasses and sunglasses. The team is praised for their exceptional customer service, knowledge, and genuine approach, ensuring a smooth and unhurried experience for clients. The store stocks a diverse array of fashionable frames to cater to various tastes, from trendy designs to timeless classics. With personalized service and an impressive range of options, BonLook proves to be an excellent choice for those seeking a perfect blend of style and vision health.
Customers have shared positive experiences, highlighting the knowledgeable and helpful staff. One reviewer praised Rose for her patience, providing many options, and good fashion sense. Another customer mentioned the fantastic staff and great selection, while a first-time visitor was impressed with the quality glasses and the wonderful service from Anna, who was described as patient, knowledgeable, and very helpful.
Reviews
Super service from my first visit (with Steffi). Amazingly light weight titanium glasses in rose/gold.
I returned to Sherway Mall store and had great support from Ana. Very clear emails from her and thoughtful care!
I had a fantastic experience purchasing my new eyewear, thanks to Ana! She was friendly, knowledgeable, and took the time to help me find a pair of glasses that suited my face perfectly. She made the whole process easy and enjoyable.
What really stood out was her excellent communication. She kept me updated throughout the order process and even followed up to let me know as soon as my glasses were ready for pickup. Her professionalism and attention to detail made the entire experience seamless.
I couldn't be happier with my new glasses and the outstanding customer service Ana provided. I highly recommend asking for her if you're looking for someone who genuinely cares… read full review
Photos

Hours
Good to know
- wheelchair accessible
- accepts debit cards
- garage parking, street parking
- dogs allowed
- bike parking
Location
25 The West Mall Unit 1105B, Etobicoke, ON M9C 1B8
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