This is very frustrating. I have been trying to book an appointment for three days straight, and no one ever answers the phone. I’m surprised that all calls seem to go unanswered.
hannah Deane
Oct 2024
Amazing staff and very rigorous thoughtful service
George Condie
Aug 2024
What a dump , the female staff member pretty much just stares at the tv , mumbles very few words (if you can understand her). This is a cash register nothing more , the equipment is dirty ,muscle stimulator barely functioning, the ministry needs to be aware of what is going on here , I have never seen staff so utterly disengaged from the clients in my life , the good reviews astound me , obviously most people have not been to a properly run professional clinic . You are pretty much on your own here , the female staff member may have uttered or more correctly mumbled a total of twenty words over a ten week period , thrust equipment at me and gave me blank stares , you are expected to run your own program here , don’t bug the staff especially the female , she’s got tv to watch, I will be contacting the ministry, dump ,pure dump !!!! George Condie
Joseph Hopkinson
Aug 2024
Would have been nice if staff had advised only one parent would be allowed at initial screening for our minor child. Wasted 2+ hours of my workday and disrespected our family commitment to our child's health.
Torially Shams
May 2024
The staff are not professional especially recipients. She acting very rude. They changed the appointment by them self and the did not inform me about the changes. When I come to the appointment, they said you don’t have an appointment at this time. So I asked her for rescheduling the appointment for my convenient time but She was not answering for next appointment. She acting like the physician in this world.
Camilla Cornell
Jun 2023
I went for ohip provided coverage for a knee replacement. There was a different person every time, and no one seemed to have a clue what exercises I should be doing. Nonetheless, they left me to do them on my own. No one ever commented on whether I was doing them correctly or not. When I left, I was provided with a list of exercises that didn't resemble the ones that I've been given. Disorganized! Incompetent!
Jack Thickett
Jun 2023
As this was my first ever full body massage, I was not sure what to expect. From the moment I got through the front door, I was welcomed by Candace in a very professional and friendly manner. From the filling out of the forms to introducing me to Sandra, my Massage Therapist. I found the treatment itself to be both relaxing and refreshing & Sandra to be very professional asking if she was applying too much or too little force or pressure, all the time explaining what she was going to do as she was doing it. Overall, a very enjoyable 1-hour experience, I have already booked my next Massage Therapy.
C S
Aug 2022
Have been going to this clinic for physio and massage therapy on and off for years now. Expert and friendly physiotherapists like Tenzin help me manage the various aches and pains over the years. Great physio assistants and receptionist that keep the place organized.
Jacqueline Smith
May 2021
Jordan and Tenzin are first rate physiotherapists. I broke my elbow last year and had to undergo surgery. After that I dislocated my knee in an unrelated fall. The variety and pacing of the exercises I got here fixed me up close to 100%. Time and continued exercise at home will do the rest. I am very happy with the level of care I received.
Jane Snow
May 2021
Went to this clinic to be assessed on behalf of an insurance company - This place is one of those that writes medical reviews that says nothing wrong with you even though involved in a head on crash to get paid and continue to work for the insurance company.Beware !
raziv luitel
This is very frustrating. I have been trying to book an appointment for three days straight, and no one ever answers the phone. I’m surprised that all calls seem to go unanswered.
hannah Deane
Amazing staff and very rigorous thoughtful service
George Condie
What a dump , the female staff member pretty much just stares at the tv , mumbles very few words (if you can understand her).
This is a cash register nothing more , the equipment is dirty ,muscle stimulator barely functioning, the ministry needs to be aware of what is going on here , I have never seen staff so utterly disengaged from the clients in my life , the good reviews astound me , obviously most people have not been to a properly run professional clinic .
You are pretty much on your own here , the female staff member may have uttered or more correctly mumbled a total of twenty words over a ten week period , thrust equipment at me and gave me blank stares , you are expected to run your own program here , don’t bug the staff especially the female , she’s got tv to watch, I will be contacting the ministry, dump ,pure dump !!!!
George Condie
Joseph Hopkinson
Would have been nice if staff had advised only one parent would be allowed at initial screening for our minor child. Wasted 2+ hours of my workday and disrespected our family commitment to our child's health.
Torially Shams
The staff are not professional especially recipients. She acting very rude. They changed the appointment by them self and the did not inform me about the changes. When I come to the appointment, they said you don’t have an appointment at this time. So I asked her for rescheduling the appointment for my convenient time but She was not answering for next appointment. She acting like the physician in this world.
Camilla Cornell
I went for ohip provided coverage for a knee replacement. There was a different person every time, and no one seemed to have a clue what exercises I should be doing. Nonetheless, they left me to do them on my own. No one ever commented on whether I was doing them correctly or not. When I left, I was provided with a list of exercises that didn't resemble the ones that I've been given. Disorganized! Incompetent!
Jack Thickett
As this was my first ever full body massage, I was not sure what to expect. From the moment I got through the front door, I was welcomed by Candace in a very professional and friendly manner. From the filling out of the forms to introducing me to Sandra, my Massage Therapist. I found the treatment itself to be both relaxing and refreshing & Sandra to be very professional asking if she was applying too much or too little force or pressure, all the time explaining what she was going to do as she was doing it. Overall, a very enjoyable 1-hour experience, I have already booked my next Massage Therapy.
C S
Have been going to this clinic for physio and massage therapy on and off for years now. Expert and friendly physiotherapists like Tenzin help me manage the various aches and pains over the years. Great physio assistants and receptionist that keep the place organized.
Jacqueline Smith
Jordan and Tenzin are first rate physiotherapists. I broke my elbow last year and had to undergo surgery. After that I dislocated my knee in an unrelated fall. The variety and pacing of the exercises I got here fixed me up close to 100%. Time and continued exercise at home will do the rest. I am very happy with the level of care I received.
Jane Snow
Went to this clinic to be assessed on behalf of an insurance company - This place is one of those that writes medical reviews that says nothing wrong with you even though involved in a head on crash to get paid and continue to work for the insurance company.Beware !