Karndean Designflooring Canada Headquarters

Apr 2026

No ... I do not recommend Karndean flooring. In 2020, I had Karndean floating floor installed on the entire main floor of a new townhome. I upgraded from what was standard to Karndean as I loved the look of the Karndean floor and was impressed by the promises. Well, was I in for a suprise and major disappointment. After a year, boards had separated in clusters in the dining area, by a staircase, in the hallway, and in the master bedroom. I called the flooring company. The rep came out to repair it. Well, another year later the same thing occurred in the same 4 areas, different boards. This has gone on for 5 years now. At year 3 the Karndean rep and the flooring rep came out to determine the problem. The flooring rep arranged for a crew to raise baseboards that were too tight against the floor. The following year, exactly the same thing occurred. It happens annually. In 2025, the flooring rep and the Karndean rep again came to repair the gaping floorboards and they determined that it was time to make a claim to Karndean to replace the flooring. I recently learned the claim was denied due to tightness of some of the baseboards against the flooring and a bolt for the the closet door in the entry going through the flooring into the subfloor. I just so happens, the bolt is nowhere near the areas of the board boards that are gaping. So do I recommend Karndean flooring? Definitely not. I am stuck with a floor that continues to create gaps annually. And I am disappointed that a floor that I believed to be superior and which was considerably more expensive, performed so poorly.