Excellent customer service!
The team here is super knowledgeable and eager to help. Great store experience all around. I would like to say thank you to the Best Buy team for the excellent customer service I'm making sure I was getting what I wanted
About Best Buy
Best Buy is an electronics store chain that offers a wide range of products, including computers, mobile devices, TVs, and video games. Customers can reserve products online and pick up in-store or shop online with free shipping on orders over $35. The store provides a Low Price Guarantee and has a team of in-house Geek Squad Agents who can assist with technology issues. Customer reviews highlight that the staff at Best Buy are knowledgeable and friendly, going above and beyond for customer satisfaction. Specific staff members, like Hassan, received praise for their expertise and helpfulness, with customers appreciating their willingness to explain issues clearly. Overall, Best Buy provides a top-notch shopping experience and is a great destination for anyone seeking the latest tech products and expert advice. Many customers enjoy the demo models available, making them feel more confident in their purchases.
Reviews
I had an excellent experience today at the Best Buy in Burlington, thanks to Faizan. He was extremely helpful, patient, knowledgeable, and attentive throughout the whole process. He took the time to understand what I was looking for, answered all my questions clearly, and made me feel confident about my purchase. His customer service was truly outstanding. Thank you, Faizan, for making the experience so easy and pleasant. Best Buy is lucky to have you on the team!
I would like to give an exceptional customer service review of Husaifa, from whom I purchased an iphone17. I was experiencing dropped calls. I spent two hours on the phone with Rogers, I went to the Apple Store, they were too busy. I went back to Best Buy and Husaifa, checked it out, inserted a new esim card and fixed the problem. Best Buy has been my go retailer to for everything technical and I have never been
disappointed.
Photos

Hours
Good to know
- repair services
- has battery recycling
- has electronics recycling
- accepts debit cards
- bike parking
Location
1200 Brant Street Unit 1, Burlington, ON L7P 5C6
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