Dec 2025
Great experience with this company. We were having issues getting our fireplace working and called them up. They saved us a $130 service fee by troubleshooting with us over the phone to get it working.
About Napoleon By Reliant Climate
Napoleon provides exceptional customer experience from start to finish. Their staff is sweet, straight to the point, and understanding. They ensure everything is ready for customers upon arrival and offer helpful solutions to overcome any obstacles. With their professional and courteous service, customers can expect to have their purchases delivered and set up in their homes within a short time frame. Napoleon's team goes above and beyond to exceed expectations, providing user training and maintenance guidance to ensure customers get the most out of their products.
Reviews
Jul 2023
My experience today at Napoleon was for sure more than 5 stars. From the very beginning, putting the dream BBQ aside for us earlier this week, to having everything ready for when we walked in. Jason was so sweet, straight to the point, and understood that our family car wasn’t big enough to fit the box. He helped us and we had it in our home within the hour. I’m hoping this BBQ lasts us for the next 10+ years, but will never forget the excelled customer experience today.
Jun 2023
My experience today at Napoleon was for sure more than 5 stars. From the very beginning, putting the dream BBQ aside for us earlier this week, to having everything ready for when we walked in. Jason was so sweet, straight to the point, and understood that our family car wasn’t big enough to fit the box. He helped us and we had it in our home within the hour. I’m hoping this BBQ lasts us for the next 10+ years, but will never forget the excelled customer experience today.
Photos
Hours
Monday 10AM - 5PM
Tuesday 10AM - 5PM
Wednesday 10AM - 5PM
Thursday 10AM - 5PM
Friday 10AM - 5PM
Saturday 10AM - 2PM
Sunday Closed
Good to know
- accepts debit cards
- private lot parking
- bike parking
- call us today!
Location
King George Road, Brantford, ON N3R 5L3
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