About Ulta Beauty
Ulta Beauty is the US' largest beauty retailer, offering a wide range of products from over 500 brands, including popular exclusives. The store features a Conscious Beauty section with vegan, clean ingredients, and sustainable packaging. The Salon at Ulta Beauty provides various services, including hair, skin, makeup, brow services, and ear piercing, which can be booked online or as a walk-in. Customers have praised the friendly and helpful staff, highlighting the excellent assistance with skin care, makeup, and hair styling. One stylist did a phenomenal job with hair coloring, giving a beautiful blonde/ash color while being patient and thorough, especially with thick hair. Associates are known for their kindness and willingness to help, often searching for products or suggesting other stores when items are unavailable. Overall, the store is well-stocked and organized, with a rewards program that offers loyal customers free products. While some customers have felt slightly uncomfortable due to employees following them around, the overall experience remains positive.
Olivia did a phenomenal job on my hair! She gave me the most beautiful blonde/ash color I've ever had and she's so patient and thorough, especially with my ton of hair. I'm so happy I found her. Also!! I'm allergic to the ammonia in the color and she placed the color on my entire head so naturally with my roots....she's literally amazing.
I went here for a simple haircut and that's essentially what I got. The only thing I have to complain about is that the stylist lectured me about how it was my job to warn anyone that gets near my hair that I have sensitive scalp. In my opinion it is her job as the stylist to take a minute to get to know me and ask a few questions instead of just acting like it's my fault when she pulls my hair.
Honestly best customer service I’ve gotten at an Ulta in a LONG time. Associates searched high and low for the one item I couldn’t find, and after not finding anything, even recommended other stores for me to look at and other solutions. So kind, so friendly, great customer experience.