Newkirk Family Health Center

Based on the reviews, Newkirk Family Health Center has received very mixed feedback. Experiences depend heavily on which doctor a patient sees. One reviewer had a very bad experience with a doctor named Lela Goatley, describing her as rude, careless, judgmental, and not professional. This reviewer felt the doctor was unfriendly, made snarky remarks, and refused to provide necessary medication or learn about a patient’s condition. The reviewer also noted a past negative experience with the same doctor that caused major health issues. However, many other reviews are extremely positive. Multiple reviewers describe the doctors as fantastic, kind, empathetic, educated, and knowledgeable. They say the doctors actually listen and do not just try to push a prescription. The nurses and front desk staff are consistently described as friendly, nice, professional, caring, and knowledgeable. One reviewer who had a bad experience with one doctor switched to Dr. Brockbank and had a wonderful experience, calling him a fantastic doctor who understood their pain and genuinely wanted to help. Other reviewers say they love coming here, that it is the best place for family care, and that the staff is always kind and personable. The organization is praised for good service and truly caring about their patients.