JCPenney

Nov 2023

I just walked through this store to get to the main mall, but it was nice. It was clean. They do pictures and also eyewear, which I thought was neat. They also now have their own beauty store.

May 2023

The ladies at the pick up counter for online orders were the best ever!Not so much in the store.I understand pushing to get folks signed up for credit cards,but the voice overhead told them they were at 10 for the last hour and they needed to do better. Real motivation.Then I go to purchase two packages of underwear for my husband, BOGO 50%, they would not ring up correctly, big surprise.Had to take a picture of the sign and product and take it back to the register.Still would not ring them correctly. Then tried to give me a discount if I signed up for a credit card. Very seldom use credit.Manager came and over road the register, never offered an apology for making all...read full review

Dec 2022

I found a good selection for Christmas gifts, the sales were great, I also had a coupon. Charlotte, she was older, was great. She was the warmest cashier I had in awhile. People are usually in a race at the checkout, but I haven't seen customer service like that in years. Bit nostalgic. Takes me back to where people actually engaged with you, and actually took care of you. And I am only 41. Bravo Charlotte!