University Hospitals Dermatology Westlake

Aug 2023

I adore Dr. Rosanne Paul and I appreciate her efforts. She called me to apologize on behalf of her short-staffed schedulers.. However, I am uncomfortable ever returning because of a receptionist there. There is a receptionist/scheduler in her office that was always a little cranky. I chucked it up to, again, understaffed, stressful work environment. She was always saying more with her eyes and tone than with her words, so it was easy to ignore. 07/18/23 I got an order from Dr. Paul at my followup, that I'd need more treatment for another month. I gave the order to the receptionist and her sass was palpable. "I can’t schedule you right now. I am busy. I need to call...read full review

Feb 2023

I have have had three surgical procedures performed byDr. Bryan Carroll and his team. Each procedure was done expertly, calmly, reassuringly, and in a timely manner. The office and treatment rooms were spotless and fully equipped.Dr. Carroll's team is a remarkable assortment of well educated and well trained professionals. Dr. Carrol is a consummate professional. His interest in my cases is genuine. The extent of his skill, education, and empathy for his patient was evident throughout each encounter. I believe that I am fortunate to be a patient in the best dermatology practice in NE Ohio.

Jul 2016

Dr. Aldrich was great. Staff was polite and professional (Im big on these things when getting services of any kind) besta believe! But even more better, I met a man named James, he was truly a walking piece of art! Really! I was enamored by his beauty and bravery to do what most people have a hard time doing...............just doing you and being yourself. Then I found out he's from 69th and St.Clair! At the dermatology office you never know who you can meet and jave a good dialog with. One degree of separation in Cleveland, on everything.