I love UH Westlake. Friendly and helpful. I will say this about the negative comments that are posted..people we don't live in a microwave speed environment. Things happen. Relax.
Aug 2023
I adore Dr. Rosanne Paul and I appreciate her efforts. She called me to apologize on behalf of her short-staffed schedulers.. However, I am uncomfortable ever returning because of a receptionist there. There is a receptionist/scheduler in her office that was always a little cranky. I chucked it up to, again, understaffed, stressful work environment. She was always saying more with her eyes and tone than with her words, so it was easy to ignore. 07/18/23 I got an order from Dr. Paul at my followup, that I'd need more treatment for another month. I gave the order to the receptionist and her sass was palpable. "I can’t schedule you right now. I am busy. I need to call...read full review
Feb 2023
I have have had three surgical procedures performed byDr. Bryan Carroll and his team. Each procedure was done expertly, calmly, reassuringly, and in a timely manner. The office and treatment rooms were spotless and fully equipped.Dr. Carroll's team is a remarkable assortment of well educated and well trained professionals. Dr. Carrol is a consummate professional. His interest in my cases is genuine. The extent of his skill, education, and empathy for his patient was evident throughout each encounter. I believe that I am fortunate to be a patient in the best dermatology practice in NE Ohio.
I love UH Westlake. Friendly and helpful. I will say this about the negative comments that are posted..people we don't live in a microwave speed environment. Things happen. Relax.
I adore Dr. Rosanne Paul and I appreciate her efforts. She called me to apologize on behalf of her short-staffed schedulers.. However, I am uncomfortable ever returning because of a receptionist there. There is a receptionist/scheduler in her office that was always a little cranky. I chucked it up to, again, understaffed, stressful work environment. She was always saying more with her eyes and tone than with her words, so it was easy to ignore. 07/18/23 I got an order from Dr. Paul at my followup, that I'd need more treatment for another month. I gave the order to the receptionist and her sass was palpable. "I can’t schedule you right now. I am busy. I need to call...read full review
I have have had three surgical procedures performed byDr. Bryan Carroll and his team. Each procedure was done expertly, calmly, reassuringly, and in a timely manner. The office and treatment rooms were spotless and fully equipped.Dr. Carroll's team is a remarkable assortment of well educated and well trained professionals. Dr. Carrol is a consummate professional. His interest in my cases is genuine. The extent of his skill, education, and empathy for his patient was evident throughout each encounter. I believe that I am fortunate to be a patient in the best dermatology practice in NE Ohio.