Reviews for Family First Vision Care -West Lake
Write a reviewFrom Family First Vision Care -West Lake
Hours
Monday: 10AM - 7PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 5PM
Friday: ClosedSaturday: 9AM - 5PM
Sunday: Closed
Tips
by appointment only accepts credit cards free wi-fi accepts insurance open to all
Ratings
Google: 4.9/5 BBB: No RatingFamily First Vision Care -West Lake
29994 Detroit Rd Unit 52, Westlake
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I have been wearing glasses for years. My typical eye care choice is SVS in Mentor. The staff is great but the optometrist was what seem as a factory line mentality. So my last meeting the optometrist has retired. So that sent me in search for a new optometrist. It is currently difficult getting an eye appointment from SVS. My search lead me to Pearle Vision in Westlake. The staff is really down to earth and kind. But the star is Dr. Lam. She is very patient orient. Like I said I've bee glasses for AR least 50 years, she explained every test and result to me. She doesn't talk down she is just so passionate about her job. I didn't purchase glasses so I am not sure about...read full review
Very nice. Quick. Efficient. My new place. But one thing that I did not like was the up-sale attempts. If I hadn’t paid attention or caught it, I would’ve paid atleast a few hundred over. More than I needed.
Dr Lam was thorough and explained why I am seeing the way I do and the reasons for recent changes. Everyone was very helpful, my concerns were addressed, and I felt important as a patient and at ease when I left.