Bay

Bay Heating & Air Conditioning, located in Westlake, OH, is a family-owned business that has been serving the western shore communities of Cleveland since 1944. They specialize in the sale, service, replacement, and installation of furnaces, air conditioners, heating and cooling accessories, Unico systems, UV lights, humidifiers, boilers, heat pumps, air cleaners, and thermostats. As a Carrier dealer, they offer high-quality products combined with excellent service. Customers have praised the knowledge, efficiency, and kindness of their technicians. Jose is highly recommended for his ability to diagnose problems quickly and explain the process clearly, often walking customers through what he is doing. Dritan Profka provided detailed explanations during furnace servicing, highlighting issues and ensuring everything was up to date. Jerry and Shawn are praised for working well together, arriving on time, being respectful of property, very neat, and having a lot of knowledge and experience. They answered all questions professionally, cleaned up, and removed old pieces and parts. Chris coordinated and worked with customers on budget, questions, and scheduling. Bay Heating & Air Conditioning is like a well-oiled working machine running by a wonderful team. They are very responsive and have superb customer attentiveness. Dritan Profka was the best, he talked through AC unit issues, what was wrong, and things involved in upkeep and long-term decisions. He was trustworthy and professional.