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Ulta Beauty

3.1 101 reviews
Cosmetics & Beauty Supply, Hair Salons, Skin Care
Overall rating
3.1
out of 5
101 reviews
5 star 37%
4 star 4%
3 star 5%
2 star 7%
1 star 47%

About Ulta Beauty

Ulta Beauty is a popular US beauty retailer that offers a wide range of products from various brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store features cosmetics, fragrances, skincare, and hair care items, among others. One can also find products that align with specific values, such as vegan, cruelty-free, and sustainable options.

The salon and brow bar at Ulta Beauty provide various services, such as haircuts, color, makeup, and ear piercing. Reviewers praise the staff for being friendly, attentive, and skilled, making customers feel comfortable and well taken care of. Abigail and the salon team are highlighted for their excellent service, while Jilliana is commended for her life-changing makeover and personalized attention. Recent reviews also mention the talent of stylists like Tabitha M, who is known for her skill with haircutting and coloring, and Trent, recognized for his professional approach to color and cut.

Customers have been pleased with the service for brows and makeup, with one reviewer mentioning how Rachel’s wax & tint created a "magic" look. Others have appreciated the help from staff like Zena in finding the perfect foundation shade, noting her knowledge and attention to detail. Despite some comments about the store being messy, staff members work hard to keep the space clean and organized. Employees are also helpful in suggesting suitable products and explaining rewards programs, with some customers saving money thanks to staff like Becky at the register. Overall, Ulta Beauty remains a recommended destination for beauty enthusiasts seeking a diverse range of products, expert services, and a positive shopping experience.

Sep 2026
5.0
My first time at the Ulta salon in West Chester. My appointment was with Leah. She was amazing! She took time to make sure my highlight and color would look exactly the way I want. Bringing out swatches to show me . Never had anyone do that before. She nailed it and the cut as well! Thank you Leah
Sep 2026
5.0
The staff at Ulta has been absolutely amazing. Especially Leah, who took her time to recommend multiple hair products to help me recover from severe chemical damage from another salon. She took the time to listen, examine my hair and handpick product specifically to help my hair recover. I highly recommend Ulta for skin and hair care needs!
Apr 2026
5.0
I came into town for a sports tournament with my son last weekend & stopped in to this location on a whim. I’ve gotta say, I think this is the friendliestand most helpful Ulta staff I’ve encountered. The store itself was extremely well stocked. All Ultras should take note because you all are doing it right! A+
Photos of Ulta Beauty, 7616 Voice of America Centre Drive,  West Chester
All 23 photos

Hours

Monday 10AM - 8PM
Tuesday 10AM - 8PM
Wednesday 10AM - 8PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM

Good to know

  •  offers same-day delivery

Location

7616 Voice of America Centre Drive, West Chester, OH 45069

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Ulta Beauty · 7616 Voice of America Centre Drive, West Chester, OH 45069

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