Fresenius Medical Care at Regency Hospital Cleveland East

This was challenging to evaluate because there are numerous excellent nurses here who genuinely care for their patients. Conversely, there are some who do not. When physical therapy permits a patient with a traumatic brain injury to fall and incur yet another head injury due to their own negligence and irresponsibility, it becomes a very serious issue! How can one justify turning away to converse with another nurse while your patient, who is unable to walk independently, faceplants and injures their head once more? This may have been the most preventable and unacceptable incident I have ever observed in a hospital. It epitomizes neglect, and I sincerely hope these nurses are held accountable for prioritizing their own interests over those of their patients, resulting in my fiancée sustaining a secondary head injury and needing to be readmitted to the ICU due to this hospital's negligence.

Excellent facility wonderful staff care Wonderful patient care

I was a patient at Regency hospital. It is a very nice facility. Very clean and comfortable. The staff was knowledgeable and attentive. They were willing to help and to assist me with all of my needs. I would definitely recommend this hospital to others.

the food was great and the way I was treated was perfect they all took really good care of me and they all were very professional as well I would recommend everyone to come to this hospital

I GOT WONDERFUL CARE AT REGENCY EAST. THE NURSES WERE ALWAYS ATTENTIVE TO MY NEEDS. I DEFINITELY RECOMMEND THIS HOSPITAL!

The overall environment is excellent. The staffing, attentive, cleaning, self care of the patient, the front desk clerk is warm and friendly. So far I have nothing but positive things to say about The Regency Hospital East.

The staff was wonderful! They were understanding and kind. I was so comfortable there, I wish I could have stayed longer!

This hospital is a joke! My husband case manager Michelle Blevins couldn’t find home health care for him during a three week span. My primary dr makes one phone call and viola! We have home health care! His dirty bedding wasn’t picked up out of his room for four days, I would get there to see him and he would smell, laying in soiled sheets! Oh, and Michelle the case worker said she couldn’t find anyone because he had a wound vac, but again another bunch of bs! They just wanted him there until January 3rd, when the insurance said it was time for him to leave. Disgusting place! The only two people worth anything there are Kim and Heather, the wound care nurses. They are amazing!

The nursing staff is amazing but the aftercare with dr Umapathy is terrible. When my loved one died we needed to get documents to the dr and he coildnt do anything electronically. no email, no fax.

Regency Hospital employs some caring nurses. However, the entire facility operates without meaningful supervision of an actual doctor. Communication with patients' families is sorely lacking, and the authorities probably need to investigate Regency's criteria for shipping out patients.