I have used Zepf for primary care, psychiatry, DBT therapy, DBT skills group, case management, and job development. I have been a client of Zepf’s for over 6 years, and I highly recommend them to anyone seeking mental health or addiction services. I require more services than most, and have gone through other agencies in the city- this is the best for anything I’ve ever needed. My team treats me with respect, they listen to me, and also push me to improve. Zepf and my team of clinicians have saved my life.
August 2024
My son was transferred here from Central Ave. The building is in desperate need for repairs/upgrades. There's a very damp moldy stench in the building. Waiting area needs to be bigger, seems the entire family of the patients come to appointments. My son's new therapist was nice with him. Interacted with him. Which is more than I can say other places have offered my son. Upon leaving you walk into a parking lot of chaos. Children outside with I'm unsure if they're parents or counselor/therapists. There's so much yelling and cussing, things being thrown. In other words, it was very ghetto. Loved the therapist but the ambience was way off... read full review
June 2023
We are very blessed to have the nurse practitioner and nurse that we do have. I have one complaint with Nancy. She answers phones for adult services. Won't transfer to children's services wants to take a message that doesn't always get theough. She is very cranky and condescending in her speaking. Sometimes down right nasty. This should not be the 1st point of contact for people who suffer mental illness. She scares people off. She gives the center a bad name. I am sure I am not the 1st nor be the last who feels belittled by this woman. Suggestion.. get a nicer speaking person as 1st point of contact. Or retrain her on how to speak professionally. I would... read full review
I have used Zepf for primary care, psychiatry, DBT therapy, DBT skills group, case management, and job development. I have been a client of Zepf’s for over 6 years, and I highly recommend them to anyone seeking mental health or addiction services. I require more services than most, and have gone through other agencies in the city- this is the best for anything I’ve ever needed. My team treats me with respect, they listen to me, and also push me to improve. Zepf and my team of clinicians have saved my life.
My son was transferred here from Central Ave. The building is in desperate need for repairs/upgrades. There's a very damp moldy stench in the building. Waiting area needs to be bigger, seems the entire family of the patients come to appointments. My son's new therapist was nice with him. Interacted with him. Which is more than I can say other places have offered my son. Upon leaving you walk into a parking lot of chaos. Children outside with I'm unsure if they're parents or counselor/therapists. There's so much yelling and cussing, things being thrown. In other words, it was very ghetto.
Loved the therapist but the ambience was way off... read full review
We are very blessed to have the nurse practitioner and nurse that we do have. I have one complaint with Nancy. She answers phones for adult services. Won't transfer to children's services wants to take a message that doesn't always get theough. She is very cranky and condescending in her speaking. Sometimes down right nasty. This should not be the 1st point of contact for people who suffer mental illness. She scares people off. She gives the center a bad name. I am sure I am not the 1st nor be the last who feels belittled by this woman. Suggestion.. get a nicer speaking person as 1st point of contact. Or retrain her on how to speak professionally. I would... read full review