Neighborhood Health Association

Oct 2025

Doctor herself is cool but you can't hold of anyone ever no one responds to messages because I'm physically unable to talk due to being sick im over it looking into a new place because why aren't you paying attention to anything

Sep 2025

Had gone to them for almost 2 years, at my last appointment I had to go a different location than normal and they have been trying to bill me for the visit when at the time I still had state health insurance. Everytime I call to speak to someone they are always very rude and very unprofessional. I have tried calling about this for over a year and can't get to anyone that has some knowledge on what to do since they didn't bill my insurance.

Aug 2025

Around 840am today, I spoke to a black gentleman on the phone today, who called me back claiming to be from Dr. Lakin's direct office, and was misgendered with my file open. I also did not get medical supplies to test sugars. Due to the misgendering, yes, only once, I am choosing to move on. This same gentleman was also not willing to see who Crystal and Savannah are, who call me once a month on behalf of NHA. Seems messages to be left in chart are not getting to Dr. Lakin or are being read by Dr. Lakin. No need to communicate with me any further. I need a clinic that values my gender, identity, communications, time and health. NHA clearly is not the clinic. May make...read full review