We were a tennant, and we had to move due to renovation. As promised, we should get our deposit and rated monthly rent back one month after the move. While it has been three months no refund to us still. We were wondering what others think about this place, when they were in our shoes.
January 2022
Do not lease with Montlack Realty under Kirt Montlack,LLC in any of the properties, east side, west side of Cleveland, Cuyahoga County, Summit County, Lake County, Lorain County, Median County or in California. He lies to you! The maintenance personnel do not know their trades, do not know how to repair correctly the first time in your apartment. The office staff tell you what they think you want to hear. They were bad before the pandemic hit the world but they've gone to the "I DO NOT CARE" attitude with maintenance, security of the building, repairing the passenger elevator which has been not operating since 2019, rats and roaches in the laundry room,... read full review
May 2021
Do not move here , i have been here for 11 months and the people in the leasing office are terrible , especially Dawn , i made a appointment to see a more expensive apartment that is also owed by the same company , my appointment was cancelled by Dawn because she stated that i owe a past due balance which is a lie, so even tho i scheduled as a regular person and never mentioned i lived in another residence my appointment to see the other apartment was cancelled , as i told them on the phone the past due balance was a mixup which i did email "lotasha" about 2 months ago and i was told it would be fixed, 2 months later the balance was not fixed and now i can't... read full review
We were a tennant, and we had to move due to renovation. As promised, we should get our deposit and rated monthly rent back one month after the move. While it has been three months no refund to us still. We were wondering what others think about this place, when they were in our shoes.
Do not lease with Montlack Realty under Kirt Montlack,LLC in any of the properties, east side, west side of Cleveland, Cuyahoga County, Summit County, Lake County, Lorain County, Median County or in California. He lies to you! The maintenance personnel do not know their trades, do not know how to repair correctly the first time in your apartment. The office staff tell you what they think you want to hear. They were bad before the pandemic hit the world but they've gone to the "I DO NOT CARE" attitude with maintenance, security of the building, repairing the passenger elevator which has been not operating since 2019, rats and roaches in the laundry room,... read full review
Do not move here , i have been here for 11 months and the people in the leasing office are terrible , especially Dawn , i made a appointment to see a more expensive apartment that is also owed by the same company , my appointment was cancelled by Dawn because she stated that i owe a past due balance which is a lie, so even tho i scheduled as a regular person and never mentioned i lived in another residence my appointment to see the other apartment was cancelled , as i told them on the phone the past due balance was a mixup which i did email "lotasha" about 2 months ago and i was told it would be fixed, 2 months later the balance was not fixed and now i can't... read full review