Broadview Windows and Doors is a family-owned company based in Dublin, Ohio, serving the greater Columbus area. With nearly two decades of experience, they specialize in vinyl replacement windows and doors. Known for their commitment to quality, value, and customer service, Broadview Windows has earned the Angie's List Super Service Award for five consecutive years. They understand that choosing new windows and doors can be overwhelming, and they strive to make the process simple and straightforward. Customers praise the company for its competitive prices, beautiful products, and positive customer care experience. Reviewers highlight the professionalism of Ed and his team, noting their friendliness, efficiency, and willingness to go the extra mile. Installations are completed promptly and neatly, with attention to detail. Broadview Windows also demonstrates strong post-sale service, addressing customer concerns and ensuring satisfaction even after the installation is complete.
Recent reviews show that Broadview Windows and Doors provides quick, reasonably priced service, often replacing leaky windows and old doors that allow moisture and pests inside. They have replaced rotted wood and structural supports beneath doors, ensuring durability. Customers also mention the fantastic service and product quality, with the team working efficiently, installing great products, and offering helpful advice on maintenance and house care. Even when issues arise that aren't covered by warranties, the team takes care of repairs, showing dedication to customer satisfaction. The sales representative and installers, including Rob and Brian, are highly praised for their outstanding work and professionalism, making them valuable assets to the company.
Recent reviews also highlight exceptional customer service. One customer praised Jacob for being professional, polite, knowledgeable, and timely during an estimate appointment, describing it as one of the best customer experiences they have had. They appreciated that other companies had failed to show up or quoted outrageously high prices, making Broadview stand out. Another customer was very pleased with the large sliding patio door installation, which involved significant reframing to replace a small slider with a large 8ftx9ft tri-panel door. The team did an excellent job with the structural work, reframing, drywall, trim, and repainting, with Ed Bana frequently checking on progress and ensuring satisfaction. A third customer shared their happiness with new windows installed throughout their house. The installers were kind, precise, respectful, and thorough in cleanup. They appreciated Ed’s guidance in choosing the right options, which made the process easy and frustration-free. The windows look great and function perfectly, leading to a highly positive overall experience.
