About Five Star Plumbing and Heating
Five Star Plumbing and Heating, a reliable residential plumbing service based in Parma, Ohio, has over 20 years of experience providing high-quality and affordable solutions. The team is known for their quick response, punctuality, and professionalism. Customers praise the plumbers for their friendliness, affordability, and efficiency. One customer had a clogged bathroom sink fixed in under 30 minutes, while another had a backed-up and leaking kitchen sink repaired, with the plumber also improving the water flow and offering advice for future upgrades. Customers are grateful for the military discount, which is offered without request. Five Star Plumbing's services include drain cleaning, and they provide clear explanations of the work needed and potential issues, along with fair pricing and post-service checks for leaks. Customers consistently express satisfaction with the level of service provided. The plumber, Kamran, is highly recommended by customers for his excellent work, polite and personable demeanor, and expertise in diagnosing and fixing any plumbing problem. He is praised for his quick response, attention to detail, and effective communication.
Kamran was friendly, professional, and knowledgeable. We just purchased an older home and inherited some drainage issues. He took care of the problem areas and gave me some great pointers to prevent issues cropping up in the future.
Writing this review before Kamran has had a chance to fully pack up and leave! He was absolutely incredible to work with, he showed me exactly what was wrong with our plumbing previously and was very upfront about anything and everything. Price was half of what other estimates came in at and he was able to do everything same day. Kamran absolutely earned a long term customer and will be recommending Five Star to anyone in the area.
I called Five Star Plumbing and Heating Friday afternoon and Kamran came out the following Monday. He gave me a window of time that he would be there and showed up not only on time during that window, but spot on at the start of it. He came in, checked the drains we were concerned about, and helped us clear them. Kamran also recommended some items to us on Amazon that will help us prevent the issue going forward. He cleaned up after himself and gave us what I consider a reasonable price for the work. Overall, a very good experience and we'll be reaching out to Five Star Plumbing and Heating for any other issues we have in the future.