JCPenney Salon

Went with one of my sons last week. Had a perfect experience the first time. Nice, clean cut. Stylish was friendly, sociable, and interacted well with my child. Since it went well, I scheduled my other 2 sons. Due to our work schedules, we had to do evening appointments. The plan was for my husband to take one child and I would take the other. My husband arrived roughly 7 minutes before the appointment. He immediately realized that walk ups had been taken over the scheduled appointment. He ended up waiting past the scheduled time. No big deal. A stylist comes to assist and my husband is flat out told that neither of the stylists know how to use clippers. So he ended up… read full review

My hair stylist was awesome and friendly and very patient …. I went in to only get color correction done… my hair was stripped of last color and then had color added… it didn’t change se we tried it again. When I left it was close
To my natural hair color. Later that night after a wash my hair was red …. I called and left a voice
Mail and I did get a call back… I simply just asked for a refund but that wasn’t an option. They advised I come back to try again …I explained my hair is short and I’d rather try to grow it out and a refund would be best option … they told
Me they wouldn’t … this disappointed me more than anything… 100 dollar service… read full review

Thought I made an appointment online, guess I forgot to hit confirm. Wasn’t an issue they still took me right away. All the ladies were very nice & accommodating, but I have to give a special shout to out to Pam for doing such a great job on my hair!