Pet Boarding Training near New Philadelphia

“The only reason I’m giving a 4 star is because of the employee Chloe. My boyfriend, our friend and I went in last night around 6:45, but we were unaware they closed at 7 because we thought they closed at 8, our mistake. Anyways, we grabbed what we needed quickly and went to the check out. We stood in line for probably 10 minutes because of the couple at the register, they were asking questions and that is totally fine. As we got to the register the man was very rude, and told the employee Chloe that she can handle it because “ if he does people are going to be mad “ the preceded to walk away. Chloe kept apologizing and telling us she had no idea what the reason for his actions were, and she asked us to just ignore him. He then walked back and threw his keys under the register, and stood behind her while we talked giving us the craziest look. As soon as we were done talking to the employee Chloe we were leaving and he was looking at his phone yelling “ what is the point “ he then followed behind us and shut the doors very aggressively.If it wasn’t for the wonderful employee they have, Chloe they wouldn’t have got my service again. I understand it was almost closing time. I work a closing shift with the public as well and I know how annoying it is, but that was only the second time we have been there and didn’t look up the hours, our mistake but I do believe it could have been handled better. With staff like that, they won’t keep business but a PAT ON THE BACK for poor Chloe having a great attitude, and being so sweet to us.“

“If I'm kenneling my dogs, they are coming here. They groom, kennel and have training classes. The place has always been clean. They have training classes for obedience, rally, and agility.“

“They treated my 21 year old kitty with such care & concern & were very educational & patient with me.“