McArthur & Sons is a highly regarded business known for its fast and efficient service at fair prices. Customers appreciate the personable servicemen and their ability to handle urgent situations, such as leaking hot water tanks and malfunctioning heating units. The company is praised for its honesty and courtesy, with technicians who work hard to resolve issues promptly. Many reviews highlight the quick response time, with same-day calls and swift diagnoses, often completing repairs or replacements within a week.
Clients feel confident in the company's ability to handle installations, even in challenging scenarios like modular homes, with clear and consistent pricing. The office staff also receive positive mentions for their support. Overall, McArthur & Sons is recommended for anyone seeking reliable heating and cooling services, with many customers expressing their intention to return for future needs.
Contacted McArthur & Sons for an emergency repair on a frigid day and they promptly responded. Brandon arrived within 5 minutes after making the call. Brandon immediately located the issue with the furnace and within 20 minutes he was on his way to his next call. Brandon is professional, courteous and efficient. Thank you, McArthur & Sons.
DEFINITELY RECOMMEND!!
I am late in posting.
Ben the technician that came out was absolutely wonderful. Honest, courteous and worked hard to resolve my issues. The gals in the office are also great! I will use you again and I will recommend you.
Thank you!
HIGHLY RECOMMEND Excellent in every way. One of our PTAC units conked out in our vacation house. We needed a company we could trust to enter our house when we were not there to diagnose and possibly repair or replace. Our phone call was returned the same day, diagnosis was done within 3 days and the unit was replaced and up and running within the week. You can trust this company.
1658 Broadway, Lorain, OH 44052
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