UH Ulrich Professional Group

Jul 2020

Our family doctor is great and the office staff are nice as well.Terrible communication. Not great at returning calls.I called to request a med be changed (left a voicemail and asked for a return call as well). No return call.I called a second time to check in and they were going to check on it and get back to me. I asked them to call me and NOT my husband (he can’t answer calls at work and I can); they said they wrote my number down.On my third call about the same issue, they told me they left a voicemail for my husband.In the end, they did change the med, like I asked. Too bad I had no idea! Three calls later and I find out the med has been available for two weeks...read full review

Jul 2020

No longer the practice it used to be. I had a great relationship with my previous provider here. On my first appointment with a new one I have already been blamed for others not hearing me / reporting information correctly. Internal communication at the practice now seems to be an issue. My new doctor openly said she was not concerned about painful hard growths on my throat with very little inspection. When Covid test was requested to ensure sickly parents would not be at risk, it was denied due to not having acute symptoms. This is after our state of Ohio has said anyone who wants them, can have them. The communications lacked any sense of empathy and had language of...read full review

May 2020

I have been going to Ulrich Professional Group my whole life, even back when Dr. Sally was here.The staff and doctors are amazing and I have never had an issue being on hold for more than 5 minutes, and always get treated like family when I go in for an appointment. They are extremely compassionate and do whatever they can to accommodate me. Would highly recommend them to anyone