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Reviews for Northcoast Dermatology
Add your commentNorthcoast Dermatology
4807 Rockside Rd Ste 100, Independence
Directions Call Website Suggest an Edit
4807 Rockside Rd Ste 100, Independence
Directions Call Website Suggest an Edit
This place, to me, is a disappointment. At first visit, it was great. My first visit with a nurse practitioner was wonderful. She took care of one of my two skin issues. She said my dime-sized cyst needed surgical removal. She told me to set another appointment. After that, it all went downhill from here. I called back to set up an appointment to surgically remove my small cyst and talk about a billing detail. The woman said she was a bit busy and she would call back about billing information and set up an appointment. She never did call me back. A MONTH (32 days) later, a woman called me back saying my credit card had expired? I told her I never paid any credit card... read full review
Dr Berg was nice and answered my questions. I just think the front desk is very unpleasant. Every time I have called she sounds like her dog just died and doesn't have time to speak to me. When I went in person for my first appointment, the energy was the same. The front desk just comes off very unfriendly.
They will overbook and leave you waiting in the lobby for an hour, then put you in a room and make you wait another 45 minutes. Our time is just as valuable as theirs, but they don’t care. They will also order lab work but never give you the results.