About Mount Carmel Medical Group Grove City Family Health
Mount Carmel Medical Group Grove City Family Health provides exceptional primary healthcare to individuals and families. Their expert primary care providers, including doctors and advanced nurse practitioners, offer a range of services, from preventive care to specialized services like newborn, pediatric, geriatric, and men's and women's healthcare. Patients praise the prompt and caring attention they receive, with lab tests and solutions provided quickly and efficiently. The practice also offers convenient communication options, such as the MyChart app, allowing patients to ask questions and refill prescriptions with ease. Overall, patients experience a high level of care and responsiveness, with providers who truly listen and care about their well-being.
I had my first visit with Dr. Bachtel today, and I couldn’t be happier with the experience. From the moment I met him, he was friendly, kind, and genuinely interested in getting to know me—not just as a patient, but as a person. He took the time to ask about my family and my life, which immediately made me feel comfortable and heard.
He also seemed genuinely concerned about the symptoms I’m experiencing and was proactive about getting answers. He promptly ordered the necessary tests, and I was contacted almost immediately with information about my upcoming appointments. My prescriptions were also called in right away.
I've been seeing Dr Horn since I was a kid (25 now) and usually hate going to any kind of appts but this office has always made me feel super comfortable and I never dread coming here. Dr Horn is the best doctor and I very much appreciate him and a his assistants/nurses!
Jul 2024
3.0★★★☆☆
Nice facility, but rude over the phone about rescheduling. Left my previous visit and followed up with the desk on the way out to preschedule, should of confirmed the time since a few days before my upcoming appointment I get a notification that my appointment is hours earlier than I ever schedule anything for myself. Usually no issues but spoke with a lady over the phone just for her to say “should have confirmed the time on the machine it’s as simple as that”. Left it at that and hung up, extremely rude way to respond when someone goes out of their way to your location.
