8AM - 4:30PM
951 Main St, Grafton
Home Health Care
“This was the first time we had tried in home care for my mom. They made an experience I was nervous about, a huge relief for my family. Setting up the care was easy and I knew from their knowledge that my mom was in good hands. We received amazing care from the nurses, communication was easy so we knew what was going on at all times and everyone was so friendly. I will use them anytime the need arises for vacations or just a caregiver break.“
“This is a terrible company who lied about the services that they were going to provide for me after my pelvic surgery. I was told (and I asked multiple times) I would have access to skilled AND non skilled services. Once I was home I was then told that they don't offer non skilled services including home health aide which I desperately needed for my 3 month BED REST recovery. My insurance only covers non-skilled help (bathing, dressing, meals) if the same agency provides both and United Healthcare gave me the referral to residence for that reason (because they are on record to having both). Insurance covers up to 32 hours combined. Residence was only giving me 5 hours of services that did not include those necessities. Basically they came, took my temp and blood pressure, interviewed me and left. Because of their lack of consideration I didn't get the care I needed. When my incision was bleeding they let me lie in the dried blood for 2 days before I had to have a family member come help me get cleaned up. They also lied, and said I was not approved for additional OT when my doctor ordered it for me. I just got my letter for my insurance that said I had been approved for additional visits. But they discharged me and said insurance rejected for more visits. If you have comprehensive care needs, this is not the company for you.“
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35590 Center Ridge Rd #101, North Ridgeville
Home Health Care
“If you are considering in-home support for yourself or a loved one, I HIGHLY recommend Home Instead (North Ridgeville location). The staff there, especially Marny, is very responsive, conscientious, and genuinely cares about their clients. The provider assigned has been a perfect match, a truly wonderful person who has been a tremendous help. It gives such peace of mind knowing that there is competent assistance available to help us help our mom/grandmother maintain her independence and remain home, instead.“
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29344 Lorain Rd, North Olmsted
Home Health Care
“Amazing place to work. The owner is very hands on and caring. She cares about her employees and her clients immensely. Great place to work and a great place to get help for your loved ones who are still at home.“
“My mom, who has dementia, has been receiving care from Griswold for six years now, and thanks to the staff and her care givers she has been able to stay in her home. Almost universally her care givers have been proactive, considerate, conscientious, and caring. They communicate well with me and with one another. And they are alert for potential problems and share possible solutions. I couldn't ask for a better team. And I can't imagine what our lives would have been like without them for the past years. Thank you to her care team, current and past, and to the Griswold schedulers who keep it all running so smoothly.“
Home Health Care
Home Health Care
Home Health Care
Home Health Care
“We appreciate the wonderful service at First light Home Care. The office is professional and accommodating as our needs change. The caregivers are punctual, reliable, and kind. We are so grateful we found this agency.“