Cleveland Clinic Elyria Express Care Clinic is a patient-friendly facility providing quality medical care with a range of physicians and specialists. Reviews highlight the excellent medical care received, particularly from skilled providers like Dr. Kus, who is noted for her thoroughness and professionalism. Patients appreciate the friendly and efficient staff, with quick services such as X-rays and speedy report turnaround.
However, some reviews mention challenges due to the facility's high volume of patients. The waiting times can be longer during busy periods, and the setup of small, curtain-sectioned spaces can feel cramped and lacking in privacy. Despite these concerns, the clinic is recommended for treating minor injuries, flu and strep testing, as well as sports physicals. Overall, Cleveland Clinic Elyria Express Care Clinic aims to deliver world-class care, though there are suggestions for improving the patient experience regarding space and comfort. For specific hours and additional information, patients are encouraged to visit the website or call the clinic.
Pamela Studer is literally the best, she definitely makes me feel heard and she always wants to help me feel better and she really cares and you can feel the warmth and loving energy she brings that can just brighten your whole day! Cleveland clinic you definitely have a gem!
I was a walk-in for the Express Clinic to get diagnosed for strep. The staff was super personable and friendly, and although the wait time was about an hour, the quick test made up for it. Fun fact: they make their strep tests taste like grape!! That was kinda fun!!
Review of Our Urgent Care Visit
I recently took my mom to a Cleveland Clinic urgent care, and while the care she received was excellent, the overall experience left a lot to be desired.
The Good: Dr. Kus, the provider we saw, was phenomenal. She was incredibly thorough, ensuring my mom received the right medications and care. Her professionalism and attention to detail were reassuring during a stressful visit.
The Bad: The facility was extremely busy, with a high volume of sick patients. Instead of private rooms, we were placed in small spaces sectioned off by curtains, which felt more like closets than proper exam rooms. The sound pollution was overwhelming—conversations,… read full review
Desk C, 303 Chestnut Commons Dr 2nd Fl, Elyria, OH 44035
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