Main Street Family Practice Inc. has received mixed reviews from its patients. Many appreciate the care provided by Dr. Javanov and Dr. Fujimura, describing them as great doctors who genuinely care about their patients. However, the practice faces challenges with its appointment system and staff interactions. Patients have reported difficulty in securing appointments due to the doctors' busy schedules. Additionally, some staff members, particularly those on the phone, have been described as rude, which contrasts with the generally friendly demeanor of in-person staff. There have been concerns regarding the office's policy of not seeing sick patients, which led to frustration for families needing immediate care. Despite these issues, many recommend the practice for its competent doctors, emphasizing that the overall experience may vary based on staff interactions. While there are obstacles, the quality of medical care, especially from the doctors, remains a strong point for Main Street Family Practice Inc.
When I started going to the office, I had Angela Keeton (the nurse practitioner at the time) and she was great. When she left, I went to the new nurse practitioner at the time for one appointment and I switched to Dr. Javanov permanently. He's a great doctor, really down to earth even when I'm not.
The only 2 problems I have is the poor guy is so damn busy, it's hard to get an appointment and the staff is a sometimes rude on the phones, but they are fine in person.
OH! And I almost forgot, according to the office manager, their billing system is charging a 1 year old a copay directly and only reason I found out was I got it from a debt collector in my son's name.
So,...read full review
Let me first say that I love Dr J. Dr. Fujimura is great too. However - you can imagine my surprise when I called to make an appointment for my child - a long time patient, who was showing signs of strep throat, only to be told they are NOT SEEING SICK PATIENTS. I asked the receptionist why and what exactly am I supposed to do and she tells me to take my child to the ER. I asked again, not because I don't under but because it is completely absurd for a doctor to not see sick patients. I was then transferred to the office manager, who told me since covid was on the rise, sick patients weren't being seen, as to not infect their well patients. SO....why not stagger appointments...read full review
I dnt like the lazy new staff the old staff was wonderful but the doctors the doctors especially dr jonvanvo awsome great person straight forth n cares he dnt gamble with you issue an get you together me n my family luv this doctor been with him i had my first born n he 16 awsome