Had phenomenal service today from Butler Heating for our residential boiler (in a 100yo 4000+ sq ft home). We had been receiving suboptimal service from another company who claimed to be experts in boiler servicing. After ignoring an obvious issue for two years, we had been told yesterday by that company our only option was replacement. Feeling a second opinion was in our best interest, I called Butler and got a prompt appt for the afternoon. First we had Keith come to our home; incredibly knowledgeable, transparent, friendly and professional. In his 30+ yr opinion he felt our boiler could likely be fixed vs replaced. He worked with the service department to ensure Brandon (a service technician) could try to come out in the afternoon, given the dangerous temps. Brandon arrived prob an hour later and was terrific! Talked me through everything and could not have been more helpful, professional, and spot on! He repaired the boiler and saved us from having to replace right now. And after we settled up and he left, he returned not 5 min after as he noticed our vent exiting the home was covered by some snow! I never would have known this and it could’ve been an issue. Extremely impressed with everyone I talked to/worked with today (Nick, Tim, Keith and Brandon) and cannot recommend them more highly! Very appreciative of this company
About Butler Heating & Air Conditioning Repair
Butler Heating & Air Conditioning is a reputable business in Dayton, Ohio, known for its focus on comfort and strong relationships with clients. Since 1949, they have provided high-quality HVAC services, including installation and repair of furnaces, AC units, and heat pumps. They also offer plumbing and commercial services, with NATE-certified technicians who are experienced and dependable.
Butler Heating & Air Conditioning provides a maintenance plan, scheduling check-ups for the client's HVAC system. They have earned trust and satisfaction from their clients through excellent service. The business operates from 8 am to 5 pm Mondays through Fridays and 8 am to noon on Saturday, with a 24/7 phone line available for emergencies.
Clients have praised Butler Heating & Air Conditioning for their great service during the installation of new HVAC systems and the replacement of old ones. Recently, customers appreciated the knowledge and attention to detail shown by their technicians, such as Andrew, who quickly fixed an air conditioning issue after a vacation. They noted the team's politeness and their ability to accommodate busy schedules, often completing work over weekends. Tyler was also highlighted for his hard work and efficiency in diagnosing AC problems. Butler Heating & Air Conditioning's thorough and neat installers have left clients satisfied with their service. Many recommend Butler for their quality work, honesty, and responsiveness to issues, showcasing their commitment to customer care.
Reviews
On time and very professional.
Signed up for the yearly maintenance agreement. Chris did my winter checkup and Brandon did my spring checkup. Both arrived during their time window with a call prior to arrival. They were very professional and thorough. Just recently had a thermostat go out and Ryan was quick to figure out the problem and get a new thermostat installed. Definitely appreciated as it was a 90F day. Great company and appreciate their services.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- on-site services
- accepts credit cards
Location
120 Springfield Street, Dayton, OH 45403
More Local Businesses in Dayton
For local businesses
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.