About A1 Carpet & Tile, Inc.
A-1 Carpet Inc. is a highly regarded company known for its first-class products and exceptional customer service. Customers appreciate the professionalism of the team, who are responsive and prompt. They offer helpful solutions, such as matching original carpets and providing cost-effective options. Projects are completed efficiently, often in less time than expected, and the results are consistently praised. The installers are described as delightful, punctual, and skilled, even fixing previous mistakes. Many customers have had multiple positive experiences and wholeheartedly recommend A-1 Carpet Inc. for any flooring needs.
Do not know how this company does not have 5 stars across the board. Honestly one of the best companies I have ever worked with. Jack Thomas was an absolute pleasure to work with when his company redid my entire first floor. The absolute best customer service from the owner all the way down to the workers. I will eventually need to redo my carpet in my house and will 100% be using A1 again.
These guys did most of the floors in my house due to a flood. They were a subcontractor through Greater Dayton Construction Group. Anyway I had them come out because we had some planks shifting a few other issues that I thought was a manufacturer issue. Turns out I was wrong but these guys fixed the issues free of charge well outside the warranty from the original floor replacement. Do business with these guys; they will show up, they will make things right and are honorable people.
This is a great company with first class products and customer service. We worked with Jeff and Tori to purchase carpet for our flood damaged basement. They were very helpful in matching our original carpet and providing a cost-effective solution. The guys finished the job in a day and returned a great deal of furniture to its original position. We liked them so much we are moving forward with several other projects, including wood flooring.