About Bassett Services: Heating, Cooling, Plumbing, & Electrical
Bassett Services: Heating, Cooling, Plumbing, & Electrical is a trusted company that provides HVAC, plumbing, and electrical services. Customers value the team's professionalism, quick response, and thorough work. The technicians are known for their careful and clean service, always ready to answer questions. One reviewer praised a technician for fixing their heater on the same day, showing the company's focus on efficiency. The company also emphasizes safety and customer satisfaction, aiming to keep homes comfortable and functional. Reviews mention prompt scheduling, clear communication, and technicians who are knowledgeable, pleasant, and empathetic. For example, Nick quickly assessed and cleared a clogged drain, using a camera to identify potential problems and offering a clear solution with no extra charges. Bassett Services remains a reliable choice for Columbus residents seeking quality service.
Mike from Fire and Ice/Bassett was fantastic. Helped troubleshoot furnace malfunction and got it back up and running after doing a thorough inspection. No pressured sales or pressure to replace anything but what was needed to get things back up and running. Would go to again in the future.
Another professional and well-trained technical service rep from Fire & Ice. Mitch answered all questions knowledgeably, explained options and estimates understandably, and executed approved maintenance, efficiently.
Unable to determine the source of the error codes which have shut down my HVAC over the last several years, Tim and Justin have agreed to return on short notice so long as I don’t reboot the system and leave the error code in place. I think our best chance for resolution of this long-term problem is upon us.