About Rolen Brothers Fence Co.
Reviews for Rolen Brothers Fence Co.
Write a reviewHours
Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Rolen Brothers Fence Company has been a trusted provider of fencing solutions in Northeast Ohio since 1972. With a strong commitment to customer service, the company is fully licensed, bonded, and insured, boasting over 75,000 satisfied customers. Many reviews highlight the positive experiences clients have had, noting the professionalism and friendliness of the staff. Customers consistently praise Rolen Brothers for their efficient service, with several mentioning the quick turnaround time from initial contact to project completion, even in challenging winter conditions. The team is recognized for treating small repair jobs with the same care and attention as larger installations, ensuring that work is completed without any mess or damage to landscaping. In stark contrast to experiences with other companies, clients report feeling valued and respected when interacting with Rolen Brothers. The staff is described as kind, knowledgeable, and willing to go above and beyond to assist customers. Many have expressed their intention to return for future fencing needs, citing the stellar service and quality of work. Overall, Rolen Brothers Fence Company stands out for its dedication to customer satisfaction and high-quality fencing solutions in the Cleveland area.
After having a nightmare experience at Lowe's (resulting in no fence after 6 months), working with Rolen Bros was a joy. From the time I contacted them until the fence was finished was less than a month (and most of that was because it was the dead of winter and single digit temps). They were a bit more expensive than the big box store but the service and quality of the work leave me with no regrets about the extra money. The workers were friendly and diligent. Highly recommend!
Every aspect of our experience was a positive one: the estimator's visit, getting the quote, having questions answered about the quote, scheduling the work, and the work itself. It was a small repair job (replacing two damaged 8-ft sections of a 6ft high wood fence) but Rolen Bros Fence Co. treated us like we were getting a major installation. Unfortunately, we had to go out of town the day the work was done; we were nervous that we might come back to a mess and torn-up beds and lawn. Boy, were we wrong to worry! The two sections were expertly installed and there was not a trace of debris or damage to any of the landscaping. It was like they hadn't been here! We could...read full review
I've been looking to buy a fence for a long while now. I called all the usual companies, most of whom seemed like I was bothering them simply by calling to inquire about a quote. I visited a few of those other companies and a few even came out to my home. The experience with each was very far from ideal. Some I had to chase for the quotes they had promised me and eventually I got frustrated and gave up. Of two others, after chasing one, they provided me a quote without ever asking what style of fence I wanted to buy. I still have no idea exactly what fence they quoted me. The second company's salesman was kind of a j**** mocking me in my own back yard when I asked a legitimate...read full review