About The Container Store

The Container Store in Cincinnati, OH offers a variety of storage and organization solutions, including custom closets and shelving. The store is located in the Kenwood Mall area, near Dillard's and Mitchell's Salon, and provides easy access from Galbraith Rd. Shoppers can take advantage of limited-capacity in-store shopping, contactless curbside pickup for online orders, and returns. The staff are friendly and efficient, providing excellent customer service. The store has a selection of helpful organizational gadgets and tools, and is priced higher than other stores but offers high-quality products. Shoppers have the option to order specific items before heading to the store, making it a convenient option for those who live farther away. The Container Store is a great alternative to driving out to IKEA and offers a range of solutions for organizing homes, offices, and lives.

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Reviews for The Container Store

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Oct 2025
Phenomenal place. If you are going to organize, this is the place to come to for sure. From kitchen, to garage, to closet and even your home office, they probably have something that can help. For organizing freaks like me, it can be dangerous! Love it.
Aug 2025
Helpful employees, store is always busy despite it being 95° in the store. I asked the register person why it's so hot in the store and they said that their AC has been out for 3 months and they had a new unit put up but it doesn't work. I don't understand how a store this busy can't afford to get their AC fixed, It's a human rights violation to have customers shop in a store with hazardous conditions. Do better container store!
Mar 2025
Huge store! Great location. Massive inventory. And the staff were friendly and greeting customers wherever they were and offered help if need be.
However, when I visited, I could see that they were working OT on trying to fill the shelves and display their products better. As they had masses of unopened boxes stacked up high and being staged to be put on shelves eventually. Considering that big project I’m worried that they might be a little short staffed.
Note: They had no wheel chairs or electric scooters for those that might need them, as the store requires a good amount of walking.
I would recommend for them to also have larger cart options (flat bed types)...read full review