Teasdale Fenton Cleaning & Property Restoration

I booked the day before for a 8am-10am appointment for a carpet and couch cleaning. I got a call right at 8 with an eta. Tony arrived and was very professional. He did an excellent job on everything and left our house smelling fresh and clean. Will certainly use Teasdale Fenton again, it was easy, fast, and reasonably priced.

The technician suggested the deep clean and he was right great job so much so I recommend to my daughter in law

⭐Recognition of Chris Moore’s Exceptional Professionalism and Customer Care⭐

I don’t normally write reviews before a project is completely finished, but in this case I felt compelled to because exceptional customer service deserves to be recognized.

I am still actively working with Teasdale Fenton, and my insurance claim and contractor dispute are not yet resolved. This review is not based on the final outcome of my claim. Instead, it’s based on the professionalism, integrity, compassion, and outstanding customer service I have experienced from Chris Moore throughout this process.

I found myself in one of the most overwhelming situations I’ve ever faced as a homeowner. I was dealing with extensive water damage, ongoing moisture intrusion, an insurance dispute, and a roofing contractor denying responsibility. Throughout this entire process, Chris has been one of the few professionals who has consistently treated me with kindness, patience, honesty, and genuine respect.

From the very first inspection, Chris was incredibly thorough. He carefully documented the damage, took detailed moisture readings, prepared comprehensive estimates, and explained everything in a way that someone without a construction background could actually understand. He never rushed me, never dismissed my concerns, and always took the time to answer my questions.

What has impressed me the most is that Chris’s commitment didn’t end after the inspection. Even while my claim has continued, he has remained available to answer emails, review updated information, explain technical issues, prepare supplemental documentation, and offer thoughtful guidance based on his professional experience. He has gone far beyond what I would have expected from someone in his position.

One quality I especially admire is his honesty. Chris has never exaggerated his opinions or promised me an outcome he couldn’t guarantee. When he has an opinion, he explains the reasoning behind it. When something falls outside his expertise, he says so. That level of integrity has given me tremendous confidence in both him and the company he represents.

As a single mother trying to navigate an incredibly stressful situation, there were many days when I felt overwhelmed and discouraged almost to a point of wanting to give up on the situation. Chris consistently treated me with compassion, respect and has given me hope that there is light at the end of the tunnel. He never made me feel like I was just another customer or claim number. That level of customer care is becoming increasingly rare, and it deserves to be recognized.

People often rely on reviews when deciding who they can trust with their home, and that’s exactly why I wanted to write this before my claim is even over. If the rest of Teasdale Fenton values employees the way they should, then Chris is an incredible reflection of the company. He represents everything you hope to find in a restoration professional: knowledgeable, honest, thorough, patient, responsive, and genuinely committed to helping people. If other companies hired people like Mr. Moore, our world would be a much better place.

Whether you’re dealing with water damage, fire damage, mold, or another restoration issue, I would absolutely recommend giving Teasdale Fenton the opportunity to earn your business. If you have the opportunity to work with Mr. Moore, you’ll quickly understand why I felt it was important to write this review before my own case has even reached its conclusion.

Chris, Your professionalism, kindness, and unwavering support have made one of the most difficult experiences of my life much more manageable, and I will always be grateful.

Thanks again!

Had Teasdale Fenton come do our air duct vents and dryer vent clean out. The work the technician did was fine, he was just unfriendly as all getup when he arrived, didn’t introduce himself at all, barely said a word. Then during the work, my father asked him “can you tell how much you’re getting cleaned out?” And verbatim he said “I don’t have x-ray vision.” A simple “no” would have been fine but here we are. Would never book with Teasdale Fenton again.

Highly recommend. Did a great job with carpet cleaning.

You want a company that’ll take care of you immediately? Look no further. Called Friday afternoon, they came Saturday morning and knocked out what I needed in no time. Specifically ask for Lee to come get the job done…Lee if u see this thank u so much man truly.

I was a little skeptical about my carpet coming clean. I had a rather large dog who it had some accidents, but Lee came out and did a wonderful job. He was very compassionate about the situation. Thx!

I’m almost at your late sharing this, but the guy broke my mom‘s antique flower pot that she left me before she died. No compensation, no call back when I called for a supervisor. Dude just stood there watching me ball over my broken flower pot.

Terrible experience today with Teasdale Fenton!. Scheduled a time to come to do my entire basement carpet and some upstair rooms. I vacuumed and prepared for them by moving my furniture so they could do an easy clean. When the guy came and walked through the areas, he said I don’t have a long enough hose to do this. We discussed just doing the areas that he could reach, but I needed it done today because I was leaving town tomorrow. He brought his hose in the house and I left him downstairs thinking he would start the cleaning in those areas. I went in to check on him a few minutes later and he had pulled the hose and was gone and he was sitting in the van on the phone with his manager. I went out to his van and he said They wanted to reschedule and I told them I needed it done today as everything had been moved and we were going out of town tomorrow. He said they couldn’t get me in until next week. Figure that…..I had an appt and they walked away from it. I had communicated with him to at least do the rooms that we were living in upstairs so I could put things back and we could do the basement area later. I went in the house and he stayed in his car for a 1/2 hour talking on the phone with his supervisor I assumed and then left. He never even came to the door to tell me what was happening. I called the company and asked to speak to the manager. I got the supervisor and she was rude and stuck up for her employee saying I told him to leave, which was not true. Why would I do that when I had to have the carpet cleaned before tomorrow. She said she could get me in next week…..not acceptable. She finally just hung up on me because she didn’t have answers to my question. How professional is that. I’ve never experienced anything like that with a company. We will see if the manager calls back tomorrow. I would not recommend using Teasdale Fenton to anyone!!!!!!

Jacob was tremendous help and great attitude!