About SERVPRO of East Central Cincinnati
SERVPRO of East Central Cincinnati is a trusted restoration team that specializes in water, storm, and fire damage recovery. They also provide mold remediation and thorough commercial cleaning services in the Cincinnati area. Customers have praised the company for its fast, friendly, and professional service. The team is well-trained and follows IICRC standards, which ensures high-quality work. Reviews mention clear communication between staff and clients, making the restoration process easier and less confusing. The ServPro team arrived at midnight due to a major water break and went out of their way to assist residents to safety. Chandler, the lead manager, did a great job in managing the project with solid communication and kind and compassionate care. The team also came on time and got instantly to work deep cleaning and removing blood and urine, disinfecting the studio apartment. They cleaned the bathroom especially carefully and cleaned many cabinets, microwave, fridge, and built-in A/C unit. This is the second time contracting SERVPRO of East Central Cincinnati and have been super pleased with the excellent service and reliability. Emergency services are available 24/7, ready to help whenever disaster happens.
My SERVPRO project manager, Joseph Wolf, was outstanding from start to finish. He was professional, responsive, and kept me informed throughout the entire restoration process. He made a very stressful situation much easier and truly cared about making sure everything was done right.
After a failed water heater flooded our finished basement, ServPro was recommended by our insurance company for the mitigation and restoration, and they did not disappoint!!! Working with Joe was super easy, communication was clear and he listened to our ideas/wants to make them a reality while keeping budget and timeline in mind. We could not be happier with the service, quality of work, and timeframe in which the work was done!
Drain backup caused major basement flooding and ServPro was out the next day! Aidan, Kyree and Kobe did a fantastic job. Aidan was responsive and attentive to all our questions and the crew was able to tackle a lot in a short amount of time! Use this service if you are ever in need!