About MyEyeDr.
MyEyeDr. is a friendly and highly recommended place for eye care. Customers praise the staff for their helpfulness and great service. Dr. Nesbit is known for being very thorough and caring, ensuring patients return every year. Lisa is also recognized for her excellent assistance, helping customers find the right style and fit for their glasses while making the process quick and painless. One customer appreciated her professionalism and the effort to work with insurance coverages to make new glasses affordable. The staff are known for making patients feel welcome and comfortable, as one visitor noted the polite and helpful team while getting glasses straightened out. However, some customers have expressed disappointment over changes in insurance acceptance, which has affected their long-standing relationship with the office.
My experience with MyEyeDr on Kemper Road in Springdale today was exceptional.
The front desk staff went above and beyond to help me with a unique, frustrating situation, and I left their office knowing that this specific MyEyeDr truly cares about their customers.
They. Are. Wonderful. Highly recommend.
My service at MyEyeDr was excellent. The Dr took all the time needed to examine my eyes. Lisa who fitted my classes was very thorough. Made extra effort to make sure my insurance was properly billed. Wait time good.
I always get the best eye exam from Tracey Zemble. Lisa has assisted me with choosing my frames and explaining the options for the different additions to the lens like non glare, ect. She is so nice and I appreciate her advice when deciding between frames! No one is pushy and they understand that cost of glasses is always a factor! I appreciate their professionalism and care for the patient!